Studio Rental

Daytime (1 hour or more, 30 minutes thereafter)

Midnight 6 hours pack

Please make a reservation from Rental reservation page . Membership registration (free of charge) is required to use online reservations.
If you haven't registered as a member yet, please register from Here .

• Studio rental reservations can be made staring 2 months in advance.
• Business hours and rental availability hours vary depending on the day of the week, and may change due to class cancellations or other circumstances. Please confirm the schedule before making a reservation.

• Payment is available only through online payment (credit card / PayPay) in advance.
  
• Your reservation will be confirmed once you complete the online payment and tap the “Return” button and go back to the Studio Alleyoop website.
  If you close the page before returning to the website or if your internet connection is unstable, your reservation may remain in a “Pending” status.
  Pending reservations will be confirmed by staff after verifying the payment during staff support hours, and only if the reservation slot is still available.
  If another customer has already reserved the slot, we will issue a refund.
• Please do not close the page after completing the payment. Be sure to return the website by tapping the “Return” button, as the payment will not be finalized unless you do so.
• If your reservation becomes “pending”, please make a new reservation. After confirming the new reservation, we will promptly refund the pending payment.
• For urgent matters such as payment errors or same-day cancellations, please contact us via email or the inquiry form. (Phone support is generally unavailable.) We will respond during staff support hours.
• Even if you make a reservation incorrectly, online payment (credit card / PayPay) is finalized once it is made.
  If you notice an incorrect reservation, please cancel it immediately. A refund will be processed after confirming the cancellation.
  Even if you leave the payment page before completion and the reservation fails to confirm, the payment may still be finalized.
  In such cases, please make your reservation again. We will issue a refund for any payments made that did not result in a confirmed reservation.
  (All refunds will be processed within 3 business days.)

  Office time

  Mon	5:30 pm ~ 11:00 pm	*1
  Tue	3:30 pm ~ 11:00 pm
  Wed	5:30 pm ~ 11:00 pm
  Thu	2:30 pm ~ 11:00 pm
  Fri	3:30 pm ~ 11:00 pm
  Sat	3:30 pm ~ 10:00 pm
  Sun	*2

  *1 Staff response hours may vary depending on the day. Even during listed hours, responses may not always be possible.
  *2 Sunday responses may be limited. Please contact us via inquiry form for details.

• There is no additional equipment fee, and the rental fee remains unchanged regardless of the number of users.
• Reservations for hosting events are not currently accepted.
• If you arrive more than 30 minutes after your reserved start time, your reservation will be automatically canceled.
  If you expect to be late, please contact us via email or the inquiry form.
  Please note that rental fees will still be charged for the booked time.
• If we receive no contact, the reservation will be treated as a no-show, and future use of the studio may be denied.
• If you have any outstanding fees such as rental fees, cancellation fees, or any other charges, 200% of the outstanding amount will be billed.
• Until the outstanding amount is paid in full, you may not use the studio, waiting areas, or take lessons—even under a different name.

• Cancellations made within 3 days of the reservation date will incur a cancellation fee. Please make cancellations via My Page at least 4 days in advance.
• Payment of cancellation fees must be made within 1 week from the cancellation date. Payment methods include in-store payment, bank transfer, or PayPay QR code payment.
• If the cancellation date (or unauthorized cancellation date) exceeds 1 week, late fees may apply.
• Changes or additions to reservation times are only accepted if there is availability. Shortening the reservation time is considered a cancellation, and cancellation fees apply from 3 days in advance.
• Refunds for online payments will be processed after confirmation of cancellation request. Please contact your credit card company for details on billing cycles for credit card payments.
• Excessive reservation or cancellation may result in cancellations from our end. Please note that cancellation fees may still apply even if canceled by 4 days in advance, and repeated excessive behavior may result in a ban on future use.

• Receipts can be downloaded from your My Page.
  Receipts become available for download after the “end time” of your reservation on the day of use.
  *Subsequent downloads will be marked “Reissued.”
  *The downloadable receipt is an officially approved document prepared under tax-accountant supervision and can be used for expense claims or tax filing.

• A cancellation fee will be charged starting 3 days before the reservation date.
  Please make sure to cancel through My Page 4 days in advance or earlier.
• Reservation time changes or extensions are accepted only when the studio is available.
  Shortening a reservation is will be treated as a cancellation of the reduced time, and cancellation fees apply from 3 days prior.
• Refunds are processed after cancellation is confirmed.
  For credit card refunds, billing cycles vary by card issuer; please contact your card company for details.
• Excessive booking (such as booking long hours or multiple studios without clear purpose) may be canceled by us after verification.
• In such cases, cancellation fees may apply even if canceled more than 4 days in advance.
  Continued excessive booking behavior may result in permanent refusal of service.

• From 3 days prior up to the day before: 50% of the rental fee
  On the day of the reservation: 100% of the rental fee
  Cancellation made 4 days in advance or earlier: full refund.
  Cancellation made 3 days–1 day prior: 50% refund.

• Air conditioners in STUDIO 2, 3, 4, 5, and 7 are cooling-only (no heating).
  STUDIO 1 and 6 support temperature adjustment.
• STUDIO 2 temperature cannot be adjusted during daytime rentals due to unified settings:
  ◦ Dec–Feb: No AC
  ◦ Oct–Nov / Mar–May: Cooling at 23°C
  ◦ Jun–Sep: Cooling at 20°C
  (Adjustable during late-night rentals.)
• STUDIO 3 uses a cooling-only blower unit.
• The air-conditioning ducts in Studio 1 are positioned low. Please take care not to touch them during use.

• The studio is available exclusively for practice and rehearsal.
• Overnight stays, parties, drinking gathering, or other similar uses are not permitted.

• Eating inside the studio is prohibited. Please use the waiting area for meals.
• Alcohol consumption is prohibited throughout the entire facility, including waiting areas.
• The building is strictly non-smoking.
• All forms of smoking are prohibited, including cigarettes, IQOS and other electronic cigarettes, as well as roll-your-own tobacco.

• Use of waiting areas and changing rooms is limited to within 30 minutes before and after your rental time.
• Please refrain from extended stays, occupying the area, large-group use, dancing, or sleeping.
• During unmanned hours, air conditioning in the waiting area is turned off for energy conservation.
• Entering an empty studio for changing or to use the air conditioning is considered unauthorized use, and rental fees will be charged.
• Workshops, check-ins, or similar activities in the waiting area are not permitted. Please use it solely as a short-term rest space without disturbing other customers.

• Late-night rentals (23:30–5:30): not available to anyone under 18.
• Daytime rentals (5:30–23:30): use by groups consisting only of junior-high-school students or younger is not allowed.

• Please lock the door from the inside during use.
• Rental time includes entry and exit.
• Please finish your use at least 5 minutes before the end time and exit promptly.
• Unauthorized overtime will result in additional charges, including compensation for the next customer’s reserved time.

• Please follow the recommended capacity listed for each studio.
• If the number of users significantly exceeds the guideline, staff may intervene for safety reasons.

• Shoes worn outdoors are prohibited. Please use indoor shoes.
• A cleaning fee may be charged if outdoor shoes are used.
• Only equipment inside your rented studio may be used.
• Equipment in hallways, waiting areas, or other studios may not be used.
• Please return all furnishings and equipment to their original position, turn off sound, lighting, and AC, and perform basic cleaning (mopping).
• Optional equipment such as phone holders, monitors, and audio adapters is available for free, but availability is not guaranteed.

• Use of high-power appliances such as hair dryers, curling irons, and projectors is prohibited.
• Unauthorized use may cause breakers to trip, resulting in downtime for other studios.
• In such cases, fines or compensation for damages may be charged.

• Microphones, musical instruments, and external audio equipment are not permitted.
• Use of any speakers other than the installed studio speakers is prohibited, including event-use black speakers in STUDIO 1 and 7, and baton-mounted lighting equipment.
• Unauthorized use will incur additional charges.
• Ceiling-mounted color lighting may be used freely.
• Rewiring, unplugging, or replacing cables is strictly prohibited. Always check with staff beforehand.

• Standing or gathering near the first-floor entrance is prohibited as it may disturb other tenants.
• Entry into the DJ booth in STUDIO 1 or use of its equipment is prohibited.
• As the studio is not soundproof, sound from other studios may be audible.
• Please refrain from behavior that disturbs others, such as excessively loud music or singing.
• Free Wi-Fi is available, but connection stability is not guaranteed.
• We are not responsible for any issues arising from Wi-Fi use.

• Please do not dispose of household waste in studio trash bins.
• Trash that does not fit in the provided bins must be taken home.

• In the event that unauthorized extension of use or entry outside of the reserved time is confirmed, the corresponding usage fees will be charged.
• Payment may be made by bank transfer or PayPay (QR code payment).
• Please complete the payment within three (3) business days from the date we contact you.
• If you have any outstanding fees, we will charge 200% of the unpaid amount.
• Until the outstanding amount is paid in full, you may not use the studio, waiting areas, or take lessons—even under a different name.
• For security and prevention of recurrence, security camera footage may be shared with partner studios in compliance with applicable laws.

• Damage to studio equipment, mirrors, floors, walls, or furnishings must be fully compensated.
• We are not responsible for damage to personal items or for injuries, accidents, theft, or disputes between customers.

• The recommended browser for viewing our website is Google Chrome.
• We are not responsible for payment failures caused by other browsers.

• Customers who do not follow rules or etiquette may be refused future use of the studio.

• Q. I made a mistake in my reservation. Can I change it?
  A. If it is more than 4 days before the reservation date, please cancel from My Page and book again.
  Please note that another customer may reserve the slot during the time between cancellation and rebooking.
  If it is within three days of the reservation date, please contact us immediately by phone.
  Please note that cancellations made after the reservation has been confirmed may incur a cancellation fee.
• Q. Can I use the changing room or waiting area before my rental time?
  A. You may use the changing room and waiting area before and after your reserved time. Please limit your use to about 30 minutes before and after. For extended use, we may ask you to vacate the space.
• Q. Can I rent the studio for just 30 minutes?
  A. Reservations are accepted in 30-minute increments, with a minimum of 30 minutes.
  You can also make a reservation for just 30 minutes.
• Q. I would like to hold a workshop during my rental. Is there an additional fee?
  A. No additional fee is required for workshops or lessons conducted for profit.